Every customer answered in seconds.
Hayai answers your WhatsApp day and night. It books viewings, test drives and appointments against your real availability, and passes customers to your team when they need a person.
Hayai (速い) is Japanese for fast.
One concierge for any business that runs on WhatsApp.
Tell Hayai what you sell, what it costs and when you’re free. It handles the questions your team answers fifty times a day.
The customer who messages at 11pm is ready to buy now.
By morning, they’ve asked someone else.
Drag the handle to wipe between the two.
Nothing new to install, for you or your customers.
Your customers keep using WhatsApp. Your team gets a simple dashboard on their phone.
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Tell Hayai about your business
Prices, hours, stock, policies and what can be booked, written in plain words, the way you’d brief a new receptionist.
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Customers message your number
Hayai replies in seconds, day and night, in the customer’s own language, and books against your live availability.
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Your team steps in when it matters
Bookings wait for your one tap to confirm. Complaints and special requests come to you with the reason, and an alert.
Fast for customers, calm for your team.
Everything a front desk does on WhatsApp, without anyone glued to the phone.
Answers only from your details
Hayai uses what you wrote and nothing else. If it doesn’t know, it says your team will confirm. It never makes up a price.
Bookings against real availability
By the hour or by the night, for tables, rooms, vehicles, viewings or appointments. It checks what’s free first, so nothing is double booked.
A person when it matters
When a customer is unhappy or asks for a manager, the chat comes to your team with the reason and an alert. Hayai stays quiet until you hand it back.
Nobody left waiting
Unconfirmed requests don’t hold a slot forever. If your team misses a chat, Hayai apologises and picks it back up.
Speaks your customer’s language
Sinhala, Tamil, English and more. Hayai replies in the language the customer writes in.
See it in action
A customer asks a question, books, and asks for the manager. The team’s dashboard is on the right.
One example, recorded with a billiards club on an earlier version of the dashboard. The customer side runs in a WhatsApp simulator; everything else is the real product.
Your next customer is typing.
See Hayai answer with your own prices, stock and hours. It takes a few minutes on WhatsApp.
Book a demo on WhatsApp